The Essential Guide to Enterprise SSL Management

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Things to consider when choosing a certification authority

It is an unwritten rule to do business today to have some form of online presence or a website where customers can get information about your products or services. To secure these transactions, organizations should use SSL certificates, commonly known as Transport Layer Security / Secure Sockets Layer (TLS / SSL) certificates. In fact, major browsers won’t even populate the website on search engines unless it has an active TLS / SSL certificate. TLS / SSL certificates protect sensitive data in transit from interception by unauthorized parties, such as hackers, allowing confident online transactions.

With digital transformation, businesses are operating hundreds and thousands of websites and domains online. All of these domains and websites need TLS / SSL certificates and require lifecycle management of those certificates. There are many examples of system crashes due to expired certificates. In 2020, Microsoft Teams® suffered an outage of more than three hours after Microsoft® failed to renew the certificate. Likewise, Mozilla® reported an outage of its add-ons in 2019 due to expired certificates. In cryptography, a certification authority (CA) is an entity that issues digital certificates.

There are different certification authorities available for obtaining TLS / SSL certificates. You can even get a free SSL certificate from Let’s Encrypt®.

However, is it safe for businesses to use free SSL certificates? What are its challenges? What characteristics should companies consider when choosing the right CA partner?

We’ll answer these questions and help you choose the right business TLS / SSL provider.


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